2021-22 Unit Plan
Vice President of Student Services

Mission Statement

Student Services shares the College�s educational mission by promoting students� success both in the classroom and in meeting their educational and career objectives. To accomplish this goal, Student Services programs provide essential and comprehensive services for student outreach, retention, and transition.

Program Description

The Office of the Vice President for Student Services coordinates and provides direction and leadership to the College's Student Services programs.

Accountability for Previously Funded Items

Accountability Item 1

Diploma Production

Amount: 8000.00
Used For Intended Purpose: Yes
Benefit

Outsourcing diploma production has created efficiencies in the VPSS Office and the Admissions & Records Office.

Student Learning/Administrative Unit Outcomes

During the most recent outcomes assessment, survey results clearly demonstrated that the Vice President for Student Services Office is meeting its SLO objectives. Our office will continue to seek opportunities to increase our understanding of student concerns and issues so we are sufficiently prepared to address them. We will strive to make sure our students feel appropriately supported. Additionally, our office will keep up-to-date on current legislation as it definitely impacts students and plays a significate role in their wellbeing and success.

Standards/Goals for Student Achievement (Instruction Departments)

Standards/Goals for Student Achievement (All Other Departments)

The Office of the Vice President for Student Services supports the College to meet the Vision for Success goals by coordinating, providing direction, and supporting all Student Services programs to decrease equity gaps and regional achievement gaps and to increase student course completion, persistence, degree and certificate completion and transfer rates to other institutions of higher education.

Strategic Direction

The Office of the Vice President for Student Services supports the Strategic Direction and Priorities of the College through its coordination and direction that is provided to the College’s Student Services programs. The Vice President’s Office helps to maintain a safe and equitable learning environment for all students, faculty, and staff.

Program Review

Department Goals

The Vice President for Student Services will:

Continue to provide support, direction, and leadership to Student Services departments and programs.
Continue to provide exemplary customer service to students, faculty, and staff.
Continue to provide a safe learning environment for students, faculty, and staff.

Future Development Strategies

Strategy 1 - Provide Consistent Support and Direction for All Student Services Departments

Ensure that the Student Services programs have the resources and support needed to meet their missions and to accomplish the objectives in the Strategic Direction to the maximum extent possible given the financial resources provided by the state and the District.

Initiatives

Modeling Sustainability
Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Using Data-Informed Processes for Continuous Improvement
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

The Vice President for Student Services meets with his Leadership and Management Teams on a regular basis to identify and address issues and concerns, help guide and provide support, keep team members up to date on new legislation and District priorities and/or challenges.

The Vice President for Student Services Office provides support to staff, faculty, and students to help ensure a safe learning environment for all.

Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: Yes
Supports Program Review Recommendations: No
Supports Course level SLOs: No
Supports PLOs: No
Supports ILO - Think Critically: No
Supports ILO - Communicate Competently: No
Supports ILO - Engage Collaboratively: No
Supports ILO - Work Effectively: No
Supports Meeting Vision for Success Goal - Credentials: Yes
Supports Meeting Vision for Success Goal - Transfer: Yes
Supports Meeting Vision for Success Goal - Time to Degree: Yes
Supports Meeting Vision for Success Goal - Employment in field of Study: Yes
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Strategy 2 - Customer Service

The Vice President for Student Services Office strives to provide exemplary customer service to students, faculty, and staff.

Initiatives

Modeling Sustainability
Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Using Data-Informed Processes for Continuous Improvement
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

To help ensure students are as successful as they can be, the Vice President for Student Services Office will do the following.

Continue to strive to provide exemplary customer service to students, faculty, and staff.
Continue to build and maintain relationships with Student Services departments.
Provide support to ensure that the final stages of implementation of the online Title IX training for all students, faculty, and staff is completed.

Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: No
Supports Program Review Recommendations: No
Supports Course level SLOs: No
Supports PLOs: No
Supports ILO - Think Critically: Yes
Supports ILO - Communicate Competently: Yes
Supports ILO - Engage Collaboratively: Yes
Supports ILO - Work Effectively: Yes
Supports Meeting Vision for Success Goal - Credentials: No
Supports Meeting Vision for Success Goal - Transfer: No
Supports Meeting Vision for Success Goal - Time to Degree: No
Supports Meeting Vision for Success Goal - Employment in field of Study: No
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Strategy 3 - Provide a Safe Learning Environment

Campus Police and the Title IX Coordinator and Compliance Officer directly report to the Vice President for Student Services. This collaboration is an essential component in maintaining a safe and healthy learning environment for students, faculty, and staff.

Initiatives

Supporting Student, Faculty and Staff Success
Using Data-Informed Processes for Continuous Improvement
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

The Vice President for Student Services meets with the Title IX Coordinator and Campus Police Chief on a regular basis to ensure a safe learning and working environment for all members of the Butte College Community.

Requested Non-Financial Resources

None

Current Financial Resources

None

Augmentation Requests

Original Priority	Program, Unit, Area	Resource Type	Account Number	Object Code	One Time Augment	Ongoing Augment
Description	Supporting Rationale		Potential Alternative Funding Sources		Prioritization Criteria
1	Vice President for Student Services	Operating Expenses	11.000.700.1.645000	55100	$0.00	$8,000.00
Diploma Production and Delivery to Graduates Directly from Vendor	Diploma production (initial and reprints) is a very time intensive task. The Vice President's Office researched outsourcing the production of our diplomas in Spring/Fall 2018. A company was selected that enabled us to have diploma templates created and maintained that are industry standard. Further, this company ensures that each diploma printed is exemplary - no flaws! This has saved the Office of the Vice President's staff numerous hours of staff time. After having this company produce our diplomas over several cycles to date, we have determined that this company produces an exemplary product; thus, in order to create further efficiencies in the Vice President's office and in Admissions and Records, we want to have this company directly mail diplomas to students. Currently, the District covers the cost of mailing diplomas; consequently, the postage is not a new expense to the District; it is a shift of where the expense is allocated.				Meeting student achievement goals (Vision for Success Goals) Improving Processes: a. Data and Reporting; b. Internal Communications Meeting Vision for Success Goals