The mission of Student Success Services (SSS) is to provide support and guidance to students, whether in-person or online, who face barriers to their academic success. SSS promotes equitable opportunity for students to meet their achievement goals. Staff collaborate with the RoadRunner Rise and Housing Assistance Program to help place students in emergency and long-term housing. Additional programs administered through SSS include: Early Alert, and Priority Registration under the McKinney-Vento Homeless Assistance Act. All share the same mission. SSS uses a holistic approach to meet students "where they are" in life, whether they have basic need challenges, academic challenges or health and wellness needs.
SSS provides one-to-one assistance and referrals to intervention support services for students on academic probation and/or financial aid warning, and disqualification. This department is designed to help students in identifying and utilizing available resources to be successful in their academic and personal endeavors. SSS provides resource referral services and priority registration for homeless students and housing referrals under the McKinney-Vento Homeless Assistance Act. SSS administers the Early Alert program, which assists students in crisis to receive priority passes for appointments with student services offices with the goal of facilitating success at Butte College.
3 Student Assistants
SSS had four student assistants for the 19-20 year. SEAP funded three, Federal Work-Study funds were used for the fourth. Student Assistants assisted staff with event tablingon campus, greeting students at the front desk, answering phones and scheduling appointments, assisting with side-projects and various other duties in support of the mission of the department.
School Supplies
Office and school supplies were purchased with SEAP funding from the 2019-20 year. Textbooks and pouches were put together and distributed to students. Pouches included pens, pencils, highlighters, index cards and flash drives. Binders and paper were provided to each student.
Supplies Instructional
SSS was able to proivde funding to Fifteen studdents that were able to beneift from the purchase of 31 text books and access codes averaging $433 per student, utilizing approximately $6,500 of the budgeted amount. The assistance provided by SSS helped these students be successful in their academic pursuits. SSS was a last resort of funding for students whose financial aid had been delayed or otherwise not eligible to receive aid due to academic performance.
SSS created the following SLO's 2019-2020 academic year. The department is currently in the process of establishing them, and has a goal of assessment/implementation during the 2020-2021 academic year.
Student Learning Outcomes
n/a
The Student Success Services (SSS) program supports the College in meeting it's vision for success goals in the following ways:
The Student Success Services (SSS) program supports the College in meeting it's strategic direction and priorities in the following ways:
A Program Review is not planned/scheduled for Student Success Services at this time.
The goals of Student Success Services include:
Strategy 1 - Collaborate with RoadRunner Rise & the Housing Assistance Program
Students can't focus on classes and attain their personal and academic without adequate and stable housing.
Explain to students the various college programs available and provide contact information. Make referrals via email to the RoadRunner Rise and the Housing Assistance staff and follow-up when appropriate. SSS collaborates with the Job Placement Office to produce housing resumes.
Strategy 2 - Inreach and Outreach Strategies
SSS staff seek to increase utilization of our services by attending campus and community events, financial aid collaboration, and increase program participation on the Main Campus, and at the Chico, Glenn, Skyway and Cosmetology Centers as well as via online modalities. Students whom are at risk and are on academic probation, financial aid probation/disqualification need more personalized contact to respond to intervention strategies.
Initiatives
Staff work with students to:
Students' receive emails, text messages and phone correspondence emails regarding their probationary status, but need more personalized intervention.
By increasing inreach and outreach strategies, we are able to meet the students where they are at and provide equitable opportunities for intervention.
Strategy 3 - Webpage Development
SSS will begin the process to establish a Butte College webpage that will include:
A webpage will serve as a marketing tool and create awareness of who we are and what we do. It will also serve as a way for faculty and staff to learn about us and direct students to our office.
The mission and scope of work by Student Success Services has resulted in the program outgrowing our current space. SSS would like to secure a larger and central location on the Main Campus that will support the increased amount of students served in the program and to increase the ability to reach students. We would be able to expand services to other Butte College Centers.
The ideal location would be wear the Bookstore currently is housed and share the space with the RoadRunner Hub. This would centralize services to students, be more accessable and visually appealing.
Student Success Services is funded by SEAP.
Potential future source is Community College grant funding for housing intervention. Funding from the $4.2 million dollar grant federal grant (natural disaster funds) to serve homeless students and other projects.
| Original Priority | Program, Unit, Area | Resource Type | Account Number | Object Code | One Time Augment | Ongoing Augment |
| Description | Supporting Rationale | Potential Alternative Funding Sources | Prioritization Criteria | |||
| 1 | Student Success Services | Personnel | $0.00 | $83,743.00 | ||
| Full-time 12-month Supervisor, Retention Specialist for at risk student population groups | The Supervisor, Retention Specialist focuses and supervises retention efforts for the College�s most at risk students. The Retention Specialist develops, implements and evaluates activities designed to increase student retention, persistence and completion. Provides guidance and support for Butte College students who need assistance staying on track for degree completion. Enhances student success by offering a variety of services that include personal coaching, on-going support and follow up; developmental workshops, degree progress consultations and referrals to other on-and off campus resources. This positon also coordinates interventions for the Early Alert System and provides oversight and guidance for students on academic and/or dismissal. The Retention Specialist also provides intervention for students experiencing housing and food insecurities. Intervention services are available for students not making satisfactory academic progress for financial aid. This position provides direct supervision to assigned departmental staff. Hires, trains, and provides direction to hourly and student employees. |
|
|
|||
| 2 | Student Success Services | Personnel | $0.00 | $83,942.00 | ||
| Full-time, 10month Retention Specialist for Native American students | Native American students are the only population at Butte College with disproportionate impact in all five student success indicators: access (4.3% equity gap), retention (7.9% equity gap), transfer-level math and English completion (15.5% equity gap), transfer to a 4-year college (57% equity gap), and earned certificate/AA degree (62.2% equity gap). Additionally, equity gaps for our Native American students actually increased during our last reporting period between 2016-17 and 2017-18 in the areas of access, transfer, completion for transfer-level math and English, and earned certificates/AA degrees. Both the breadth and persistence of equity gaps for this population of students despite significant efforts to provide appropriate support suggest that a more targeted, intrusive intervention is necessary to adequately address the equity issues for Butte College�s Native American students. We believe that a retention specialist dedicated specifically to this population would drastically increase their access to services and supports on campus and in the local communities in order to improve student success and close equity gaps. Butte College serves an average of 100-150 students annually who identify solely as Native American; we believe that there are at least twice this many students who identify as at least part Native American but who are counted as multi-ethic students in our MIS reporting system. Our Native American students report that their success in college is compromised by housing issues, food insecurity, textbook costs, instructors� lack of cultural awareness/competence, and having to navigate the complexities of higher educational bureaucracy. The retention specialist position is designed specifically to help students with these kinds of challenges with a case management approach. This position could also serve as a liaison between Butte College and local Native American tribal communities and support agencies, like Four Winds of Education to ensure collaboration and relationship building, which are key tenets for building rapport and trust between the college and Native communities. As the community college system moves to the student-centered funding formula, colleges are incentivized financially to provide more support of traditionally underrepresented groups, so the investment in this position will likely produce positive financial outcomes for the college. A discretionary budget of $5,000 is also requested, so the retention specialist can provide community outreach, sponsor Native-specific events, and support students with textbooks and/or school supplies. |
|
|
|||
| 3 | Student Success Services | 12-200-702-1-63007 | 52368 | $0.00 | $17,680.00 | |
| SSS Student Assistants | SSS Student Assistants provide essential support outreaching and inreaching to SSS students to provide retention services. Student Assistants provide clerical front desk support, answer incoming calls, send text messages, schedule appointments and make follow up phone calls to support Program retention efforts. |
|
|
|||
| 4 | Student Success Services | 12-200-702-1-63007 | 54300 | $0.00 | $8,000.00 | |
| Supplies Instructional | SSS provides limited text book support to it's participants that are not receiving financial aid assistance due to disqualification and must go unfunded for a semester. Secondly, assistance is provided to participants whose aid is delayed due to financial aid appeals. Funds are disbursed sparingly to assist the maximum number of students. We encourage students to utilize the Financial Aid text book loan to supplement their needs as well. |
|
|
|||
| 5 | Student Success Services | 12-200-702-1-63007 | 54500 | $0.00 | $2,000.00 | |
| Supplies Non Instructional | SSS students are provided with supply packets consisting of paper, pens, post it notes, zip pouches, note cards and white out. These supplies greatly assist our student population group who often have limited financial resourcces |
|
|
|||
| 6 | Student Success Services | Personnel | $0.00 | $7,000.00 | ||
| Reclass current Secretary I, to Secretary ll, 12 month 40 hours/week | A full-time Administrative Secretary II will allow us to accomplish the clerical work required to achieve the SLO's and increase outreach to students, housing assistance and increase the number of students served. This will enable students to succeed inside and outside the classroom, learn intervention strategies and collaboration techniques and become self-sufficient. |
|
|
|||