2021-22 Unit Plan
EOPS/CARE

Mission Statement

The mission of the Extended Opportunity Programs & Services (EOPS), Cooperative Agencies Resources for Education (CARE) and NextUp/CAFYES (Foster Youth) Offices are to increase access, retention and completion of those students who are economically and educationally disadvantaged in both in-person and online modalities.

Program Description

The EOPS, CARE and NextUp/CAFYES Programs offer services designed to meet the educational needs of students handicapped by ï¿½language, social and economic disadvantages by providing services that focus on access, retention and transition support programs".

These components/functions of these programs include:

A.  Program administration and support; disseminate information and program eligibility.
B.  Outreach, orientation and registration that includes recruitment and services such as EOPS program orientation, priority registration assistance, etc.
C.  Instructional Development and Services Component that includes curriculum and course development, tutoring (Power Center), and a book service program (Lending Library).
D.  Counseling Services Component that includes academic, transfer, career/vocational and personal counseling and academic progress monitoring.
E.  Activities include child care reimbursements, workshops, field trips, coordination/liaison with schools and community agencies, support of cultural enrichment activities, and academic recognition.
F.  Direct Aid Service Component that includes:
 - grants;
 - loans;
 - high cost major funds;
 - EOPS Work-Study;
 - cover AB 540 fees and 
 - financial aid coordination.
G.  Staff Development and Training Component that includes program staff development and college in-service functions.

Student Learning/Administrative Unit Outcomes

EOPS/CARE has the following SLO: Evaluate the effectiveness of the programs and services provided by the program. This is evaluated at the end of each term with an EOPS End of Term Survey. The results of the EOPS End of Term Survey are evaluated at the beginning of each ternm. Program staff make changes for improvement with its program and services.

Standards/Goals for Student Achievement (Instruction Departments)

n/a

Standards/Goals for Student Achievement (All Other Departments)

EOPS Counselors are continuously updating training by attending conferences and Guided Pathways meetings and committees to assist in student retention, attain educational goals (such as certificates, graduation and transfer). Counselors meet with students a minimum of 3 times each semester to keep them on track and follow their education plan.

Strategic Direction

n/a

Program Review

The last EOPS Program Review was in 2014-2015. In response to student demand and the recommendation on behalf of the Program Review team to increase hours at the Chico Center (CHC), math tutoring for EOPS students was added in 2014-15. In 2015-16, hours were increased and the instructional aide was assigned to the EOPS POWER Center is providing math tutoring at the CHC. EOPS has increased access through online modality due to COVID-19.

Department Goals

EOPS has the following goals for the upcoming year:

Hire a full-time tenure-track EOPS Counselor to replace the counselor who transferred to Athletics;
Implement additional marketing of program to increase students;
Installation of new Conference Room Technology (purchased in 2019!);
Development of a Peer Advising/Student Ambassador program (ON HOLD);
Continue to integrate electronic file systems services/utilize Microsoft Teams; and
Explore Internship/Paraprofessional Programs.

Future Development Strategies

Strategy 1 - Hire a full-time tenure-track EOPS Counselor to replace the Counselor who transferred to Athletics

Increase retention and success of the student population served by EOPS.

Initiatives

Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Using Data-Informed Processes for Continuous Improvement
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

One of our current EOPS Couselors transferred to Athletics. In order to continue to serve the number of students eligible for EOPS, a new EOPS Counselor need to be hired.

A large percentage of the students served by EOPS, CARE and NextUp/CAYFES are identified on the Student Equity dashboard as being disproportionately impacted. An additional Counselor is needed to serve additional students.

Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: Yes
Supports Program Review Recommendations: Yes
Supports Course level SLOs: No
Supports PLOs: No
Supports ILO - Think Critically: Yes
Supports ILO - Communicate Competently: Yes
Supports ILO - Engage Collaboratively: Yes
Supports ILO - Work Effectively: Yes
Supports Meeting Vision for Success Goal - Credentials: Yes
Supports Meeting Vision for Success Goal - Transfer: Yes
Supports Meeting Vision for Success Goal - Time to Degree: Yes
Supports Meeting Vision for Success Goal - Employment in field of Study: Yes
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Strategy 2 - Installation of new Conference Room Technology

Work with IT to install smart classroom technology in the EOPS conference room that was purchased in April 2019.

Initiatives

Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

The EOPS Conference Room is used by many groups for committee & hiring meetings, teleconferences, workshops and trainings. The technology has not been upgraded since the SAS building was opened. The current technology is outdated and cumbersome to use. There is no audio within the technology so the speaker phone on the wall has to be used making it difficult to hear and respond during trainings, Skype interviews and presentations. New equipment was purchased in April 2019 with categorical funds. A date for installation has not been established by IT.

Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: Yes
Supports Program Review Recommendations: Yes
Supports Course level SLOs: No
Supports PLOs: No
Supports ILO - Think Critically: No
Supports ILO - Communicate Competently: Yes
Supports ILO - Engage Collaboratively: Yes
Supports ILO - Work Effectively: Yes
Supports Meeting Vision for Success Goal - Credentials: No
Supports Meeting Vision for Success Goal - Transfer: No
Supports Meeting Vision for Success Goal - Time to Degree: No
Supports Meeting Vision for Success Goal - Employment in field of Study: No
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Strategy 3 - Enhance Power Center Services and Hire Interns

ON HOLD due to COVID. Expand services to support AB 705, Guided Pathways and tutoring at the Glenn County Center. Hire Interns to be placed at off campus locations where tutoring needs to be further developed, increase accessibility and offer in the evenings at all locations.

Initiatives

Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Using Data-Informed Processes for Continuous Improvement
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

EOPS students need additional English, Math and other GE courses at the Glenn County Center which is currently offered only one day each week through CAS. Prepares students academically. Provides equity in services at all campus locations.

Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: Yes
Supports Program Review Recommendations: Yes
Supports Course level SLOs: Yes
Supports PLOs: No
Supports ILO - Think Critically: Yes
Supports ILO - Communicate Competently: Yes
Supports ILO - Engage Collaboratively: Yes
Supports ILO - Work Effectively: Yes
Supports Meeting Vision for Success Goal - Credentials: Yes
Supports Meeting Vision for Success Goal - Transfer: Yes
Supports Meeting Vision for Success Goal - Time to Degree: Yes
Supports Meeting Vision for Success Goal - Employment in field of Study: Yes
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Strategy 4 - Integration of EOPS Services to Online

Convert the following to online:

End-of-Term Survey to SurveynMonkey
Progress Reports
Delivery of CARE packages
Electronic Files/Charts
Virtual Awards Ceremony
Zoom appointments
Power Center Zoom tutoring
Book credit process
Probation/Exception process
Access to documents
CARE tracking (receipts, county verifications)
Regalia distribution via Bookstore
All EOPS/CARE/NextUp/CAFYES services

Initiatives

Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Using Data-Informed Processes for Continuous Improvement
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

In response to COVID and to meet the needs of our students.

Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: Yes
Supports Program Review Recommendations: Yes
Supports Course level SLOs: No
Supports PLOs: No
Supports ILO - Think Critically: No
Supports ILO - Communicate Competently: No
Supports ILO - Engage Collaboratively: No
Supports ILO - Work Effectively: No
Supports Meeting Vision for Success Goal - Credentials: Yes
Supports Meeting Vision for Success Goal - Transfer: Yes
Supports Meeting Vision for Success Goal - Time to Degree: Yes
Supports Meeting Vision for Success Goal - Employment in field of Study: Yes
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Requested Non-Financial Resources

Installation of upgraded EOPS Conference Room technology by IT (purchased in April 2019)
Explore options for additional space to move the Power Center from CAS to be near EOPS (formerly where TRiO used to be located);
Increase collaboration with Student Success Services;
Promote students applying for scholarships;
Search for additional funding and sponsorship;
Continue to collaborate with NextUp/CAFYES and CalWORKs programs; and
Implement additional marketing of program to increase funding.

Current Financial Resources

2019-2020 Funding:

EOPS $1,273,254

CARE $ 271,517

District $ 337,430

Augmentation Requests

Original Priority	Program, Unit, Area	Resource Type	Account Number	Object Code	One Time Augment	Ongoing Augment
Description	Supporting Rationale		Potential Alternative Funding Sources		Prioritization Criteria
1	EOPS	Personnel			$0.00	$158,500.00
Hire full-time tenure-track EOPS Counselors to replace counselor who transferred ($158,865 per counselor)	One of our Counselors transferred to the Athletics position and will need to be replaced.				Implementing the 2019-2020 Strategic Direction Priorities Meeting Vision for Success Goals Implementing Guided Pathways: a. Strategic Scheduling; b. Hobsons Starfish Closing Equity Gaps Meeting enrollment targets Meeting student achievement goals (Vision for Success Goals) Fostering a Culture of Inclusiveness Strengthening Professional Development Addressing Program Review Recommendations Implementing AB 705 Health/Life/Safety Strategic enrollment growth Diversity, equity and inclusion