The mission of Student Success Services (SSS) is to provide support and guidance to students who face barriers to their academic success. SSS promotes equitable opportunity for students� to meet their achievement goals. Additional programs administered through SSS include: Early Alert, Housing Intervention, and Priority Registration under the McKinney-Vento Homeless Assistance Act. All share the same mission.
SSS provides one-to-one assistance and referrals to intervention support services for students on academic probation and/or financial aid warning, and disqualification. This department is designed to help students in identifying and utilizing available resources to be successful in their academic and personal endeavors. SSS provides resource referral services and priority registration for homeless students and housing referrals under the McKinney-Vento Homeless Assistance Act. SSS administers the Early Alert program, which assists students in crisis to receive priority passes for appointments with student services offices with the goal of facilitating success at Butte College.
Accountability Item 1
Supplies, instructional supplies, salary and benefits. Funded under SEAP are Retention Specialist, Student Success Specialist, Administrative Secretary I, and Student Assistants.
Without funding from the Student Equity Achievement Program (SEAP), the SSS staff would not have been able to provide assistance to 387 students during the 2018-2019 academic year, with an average of 3 appointments per student. The SEAP funding has helped students be successful in their academic and personal endeavors. For the 2019-2020 academic year, the fall 2019 total of students served was 223, this is a decrease from the fall 2018 semester and was an expected consequence after the Camp Fire in November 2018 and the campus utility shut offs in 2019. SSS has utilized the opportunity to network with community resources and create working relationships with community housing providers who assist the students in obtaining affordable housing. SSS has assisted the college in meeting the needs of housing insecure students by acquiring membership in the Butte County Homelessness Continuum of Care which serves the community with a goal of ending homelessness. SSS also supports the mission of the Butte College Roadrunner Hub and provides support as needed. In the 2018-2019 academic year 76 housing insecure students met with SSS for intervention services, 5 students were verified homeless youth and 17 students were able to locate housing.
Because SSS was established relatively recently in Spring 2017, SLO's were created for 2019-2020 academic year. The department is currently in the process of establishing them, and has a goal of assessment/implementation during the 2020-2021 academic year.
Student Learning Outcomes
n/a
The Student Success Services (SSS) program supports the College in meeting it's vision for success goals in the following ways:
The Student Success Services (SSS) program supports the College in meeting it's strategic direction and priorities in the following ways:
A Program Review is not planned/scheduled for Student Success Services at this time.
The goals of Student Success Services include:
Strategy 1 - Housing Intervention Program
Create a Housing Intervention Program that addresses the high housing insecurity that students experience at Butte College, increased by the recent Camp Fire crisis. The Program will partner with the Roadrunner Hub as well as community resources to assist students with housing placement (understanding lease agreements, outreach to property management agencies, individual landlords, low-income housing options, etc.);
SSS collaborates with the Job Placement Office to produce housing resumes;
Attend Hunger and Homeless Committee Meetings;
Attend Conferences that address retention, food and housing insecurities as well as other basic needs facing college students.
Butte College students struggle with housing insecurity and meeting their basic needs. There is a need for housing assistance and collaboration with outside resources to provide equitable housing opportunities to Butte College Students.
Strategy 2 - Inreach and Outreach Strategies
SSS staff seek to increase utilization of our services by attending campus and community events, financial aid collaboration, and increase program participation on the Main Campus, and at the Chico, Glenn, Skyway and Cosmetology Centers. Students whom are at risk and are on academic probation, financial aid probation/disqualification need more personalized contact to respond to intervention strategies.
Students' receive emails, text messages and phone correspondence emails regarding their probationary status, but need more personalized intervention.
By increasing inreach and outreach strategies, we are able to meet the students where they are at and provide equitable opportunities for intervention.
Strategy 3 - Student Learning Outcomes
SLO's will serve as a metric to measure the success of student achievement in the Student Success Program.
The mission and scope of work by Student Success Services has resulted in the program outgrowing our current space. SSS would like to secure a larger and central location on the Main Campus that will support the increased amount of students served in the program and to increase the ability to reach students.
Be able to expand services to other Butte College Centers.
Student Success Services is funded by SEAP.
Potential future source is Community College grant funding for housing intervention. Funding from the $4.2 million dollar grant federal grant (natural disaster funds) to serve homeless students and other projects.
| Original Priority | Program, Unit, Area | Resource Type | Account Number | Object Code | One Time Augment | Ongoing Augment |
| Description | Supporting Rationale | Potential Alternative Funding Sources | Prioritization Criteria | |||
| 1 | Student Success Services | Personnel | To be established | 52120 | $0.00 | $31,935.00 |
| Reclass current Secretary I, 12 month 24 hours/week to Secretary ll, 12 month 40 hours/week | A full-time Administrative Secretary II will allow us to accomplish the clerical work required to achieve the SLO's and increase outreach to students, housing assistance and increase the number of students served. This will enable students to succeed inside and outside the classroom, learn intervention strategies and collaboration techniques and become self-sufficient. |
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| 2 | Student Success Services | Operating Expenses | To be established | $0.00 | $3,000.00 | |
| Non-Instructional Supplies | Funding from SEAP is needed for Student Success Services basic operating expenses The Non-Instructional funding is utilized for basic office needs such as: paper, printer cartridges, and file folders. Funding is also necessary for the other program activities and outreach strategies which increase retention, persistence, and completion of Student Success Services participants. |
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| 3 | Student Success Services | Operating Expenses | To be established | $0.00 | $8,000.00 | |
| Instructional Supplies | Funding from SEAP is needed for Student Success Services instructional expenses The funding provides us with the materials and supplies we support students in their success. The Instructional supplies are textbooks, binders, flash drives, notebooks, highlighters, ect. Student are purchased textbooks and return them to Student Success Services for our lending library. |
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| 4 | Student Success Services-Retention Specialist for Native American students | Personnel | To be established | $0.00 | $83,942.00 | |
| Full-time, 10 month Retention Specialist for Native American students | Native American students are the only population at Butte College with disproportionate impact in all five student success indicators: access (4.3% equity gap), retention (7.9% equity gap), transfer-level math and English completion (15.5% equity gap), transfer to a 4-year college (57% equity gap), and earned certificate/AA degree (62.2% equity gap). Additionally, equity gaps for our Native American students actually increased during our last reporting period between 2016-17 and 2017-18 in the areas of access, transfer, completion for transfer-level math and English, and earned certificates/AA degrees. Both the breadth and persistence of equity gaps for this population of students despite significant efforts to provide appropriate support suggest that a more targeted, intrusive intervention is necessary to adequately address the equity issues for Butte College�s Native American students. We believe that a retention specialist dedicated specifically to this population would drastically increase their access to services and supports on campus and in the local communities in order to improve student success and close equity gaps. Butte College serves an average of 100-150 students annually who identify solely as Native American; we believe that there are at least twice this many students who identify as at least part Native American but who are counted as multi-ethic students in our MIS reporting system. Our Native American students report that their success in college is compromised by housing issues, food insecurity, textbook costs, instructors� lack of cultural awareness/competence, and having to navigate the complexities of higher educational bureaucracy. The retention specialist position is designed specifically to help students with these kinds of challenges with a case management approach. This position could also serve as a liaison between Butte College and local Native American tribal communities and support agencies, like Four Winds of Education to ensure collaboration and relationship building, which are key tenets for building rapport and trust between the college and Native communities. As the community college system moves to the student-centered funding formula, colleges are incentivized financially to provide more support of traditionally underrepresented groups, so the investment in this position will likely produce positive financial outcomes for the college. A discretionary budget of $5,000 is also requested, so the retention specialist can provide community outreach, sponsor Native-specific events, and support students with textbooks and/or school supplies. |
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| 5 | Student Success Services | Operating Expenses | 110007052634002 | 55892 | $10,000.00 | $0.00 |
| Grant Application Funds to Provide Additional Support Funding to the TRiO Student Support Services Programs | Institutional commitment of grant application funds to provide additional support funding to the TRiO Student Support Services Programs. $2,500 per year for up to 4 grant awards for a total request of $10,000. |
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| 6 | Student Success Services | Personnel | 110007052634002 | 52368 | $0.00 | $27,342.00 |
| 2 Student Assistants | Hire 2 student assistants (potentially utilizing Federal Work Study funds) to support the TRiO SSS grants. |
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