2020-21 Unit Plan
EOPS/CARE

Mission Statement

The mission of the Extended Opportunity Programs & Services (EOPS), Cooperative Agencies Resources for Education (CARE) and NextUp (Foster Youth) Offices are to increase access, retention and completion of those students who are economically and educationally disadvantaged.

Program Description

The EOPS, CARE and NextUp Programs offer services designed to meet the educational needs of students handicapped by ï¿½language, social and economic disadvantages by providing services that focus on access, retention and transition support programs".

These components/functions of these programs include:

A.  Program administration and support; disseminate information and program eligibility.
B.  Outreach, orientation and registration that includes recruitment and services such as EOPS program orientation, priority registration assistance, etc.
C.  Instructional Development and Services Component that includes curriculum and course development, tutoring, and a book service program.
D.  Counseling Services Component that includes academic, transfer, career/vocational and personal counseling and academic progress monitoring.
E.  Activities include child care reimbursements, workshops, field trips, coordination/liaison with schools and community agencies, support of cultural enrichment activities, and academic recognition.
F.  Direct Aid Service Component that includes:
 - grants;
 - loans;
 - high cost major funds;
 - EOPS Work-Study;
 - cover AB 540 fees and 
 - financial aid coordination.
G.  Staff Development and Training Component that includes program staff development and college in-service functions.

Accountability for Previously Funded Items

Accountability Item 1

2 EOPS Counselors - Full-Time (categorically funded with EOPS/NextUp and CalWORKs funding).

Amount: 228000.00
Used For Intended Purpose: Yes
Benefit

The two additional EOPS Counselors were categorically-funded (EOPS funds) and were hired beginning July 1, 2019. EOPS, NextUp, and CalWORKs serve the same populations.

Student Learning/Administrative Unit Outcomes

EOPS is in process of evaluating and developing SLO's.

Standards/Goals for Student Achievement (Instruction Departments)

N/A

Standards/Goals for Student Achievement (All Other Departments)


Reduce equity gaps by providing educational opportunities and support for students.
Access for underserved populations.
Assist with retention efforts.
Increase number of students completing certificates, degrees, transfer and graduation.

Strategic Direction

N/A

Program Review

The last EOPS Program Review was in 2014-2015. In response to student demand and the recommendation on behalf of the Program Review team to increase hours at the Chico Center (CHC), math tutoring for EOPS students was added in 2014-15. In 2015-16, hours were increased and the instructional aide was assigned to the EOPS POWER Center is providing math tutoring at the CHC.

Department Goals

EOPS has the following goals for the upcoming year:

Hire two full-time tenure-track EOPS Counselors to replace the two retiring Counselors;
Installation of new Conference Room Technology (purchased in 2019);
Development of a Peer Advising/Student Ambassador program;
Enhance EOPS Power Center services;
Hire Interns and
Hire an additional full-time (40 hrs per week); Special Program Clerk.

Future Development Strategies

Strategy 1 - Hire two full-time tenure-track EOPS Counselors to replace the two retiring Counselors

Increase retention and success of the student population served by EOPS.

Initiatives

Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

Two of our current EOPS Couselors are retiring. In order to continue to serve the number of students eligible for EOPS, two new EOPS Counselors need to be hired.

A large percentage of the students served by EOPS, CARE and NextUp are identified on the Student Equity dashboard as being disproportionately impacted. Additional Counselors are needed to serve additional students.

Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: Yes
Supports Program Review Recommendations: Yes
Supports Course level SLOs: No
Supports PLOs: No
Supports ILO - Think Critically: Yes
Supports ILO - Communicate Competently: Yes
Supports ILO - Engage Collaboratively: Yes
Supports ILO - Work Effectively: Yes
Supports Meeting Vision for Success Goal - Credentials: Yes
Supports Meeting Vision for Success Goal - Transfer: Yes
Supports Meeting Vision for Success Goal - Time to Degree: Yes
Supports Meeting Vision for Success Goal - Employment in field of Study: Yes
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Strategy 2 - Installation of new Conference Room Technology;

Work with IT to install smart classroom technology in the EOPS conference room that was purchased in April 2019.

Initiatives

Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

The EOPS conference room is used by many groups for committee & hiring meetings, teleconferences, workshops and trainings. The technology has not been upgraded since the SAS building was opened. The current technology is outdated and cumbersome to use. There is no audio within the technology so the speaker phone on the wall has to be used making it difficult to hear and respond during trainings, Skype interviews and presentations. New equipment was purchased in April 2019 with categorical funds. A date for installation has not been established by IT.

Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: Yes
Supports Program Review Recommendations: No
Supports Course level SLOs: No
Supports PLOs: No
Supports ILO - Think Critically: No
Supports ILO - Communicate Competently: Yes
Supports ILO - Engage Collaboratively: Yes
Supports ILO - Work Effectively: Yes
Supports Meeting Vision for Success Goal - Credentials: No
Supports Meeting Vision for Success Goal - Transfer: No
Supports Meeting Vision for Success Goal - Time to Degree: No
Supports Meeting Vision for Success Goal - Employment in field of Study: No
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Strategy 3 - Development of a Peer Advising/Student Ambassador Program

Develop a Peer Advising/Student Ambassador Program to serve students as well as assist them with resources, track progress, and outreach and recruitment. Follow-up with graduates and establish a legacy of our EOPS graduate students.

Initiatives

Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Using Data-Informed Processes for Continuous Improvement
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

This will help illustrate the success of the program and validate services. Could be used to justify additional funding. Develop EOPS, CARE and NextUp scholarship fund.

Strategy 4 - Enhance Power Center Services and Hire Interns

Expand services to support AB 705, Guided Pathways and tutoring at the Glenn County Center. Hire Interns to be placed at off campus locations where tutoring needs to be further developed, increase accessibility and offer in the evenings at all locations.

Initiatives

Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Using Data-Informed Processes for Continuous Improvement
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

EOPS students need additional English, Math and other GE courses at the Glenn County Center which is currently offered only one day each week through CAS. Prepares students academically. Provides equity in services at all campus locations.

Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: Yes
Supports Program Review Recommendations: Yes
Supports Course level SLOs: Yes
Supports PLOs: No
Supports ILO - Think Critically: Yes
Supports ILO - Communicate Competently: Yes
Supports ILO - Engage Collaboratively: Yes
Supports ILO - Work Effectively: Yes
Supports Meeting Vision for Success Goal - Credentials: Yes
Supports Meeting Vision for Success Goal - Transfer: Yes
Supports Meeting Vision for Success Goal - Time to Degree: Yes
Supports Meeting Vision for Success Goal - Employment in field of Study: Yes
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Strategy 5 - Hire Additional Full-Time Special Programs Clerk

Hire an additional full-time Special Programs Clerk due to restructuring of front office, increase of student traffic and compilation of many programs.

Initiatives

Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

Due to the reduction in staff seen with budget cuts over ten (10) years ago, as well as an increase in programs, an additional full-time Special Programs Clerk is needed to:

Process additional paperwork (maintain and generate files, data-entry, etc.);
Help facilitate the EOPS Lending Library;
Increase in phone calls, foot traffic and computer lab support;
Follow-up on former EOPS, CARE and NextUp students;
Track Year-End Review data;
Assist with additional scheduling as well as
Provide emotional support and an all-around positive attitude.

Requested Non-Financial Resources

Installation of upgraded EOPS Conference Room technology by IT (purchased in April 2019)
Additional space is needed to move the Power Center from CAS to be near EOPS (formerly where TRiO used to be located);
Increase collaborate with Student Success Services;
Promote students applying for scholarships;
Search for additional funding and sponsorship;
Continue to collaborate with NextUp and CalWORKs programs; and
Implement additional marketing of program to increase funding.

Current Financial Resources

2019-2020 Funding:

EOPS $1,391,528

CARE $ 301,685

District $ 337,430

*As defined by the CCCCO, a minimum of $127,813 of our state allocation must be used to meet the required book support component of the program.

Augmentation Requests

Original Priority	Program, Unit, Area	Resource Type	Account Number	Object Code	One Time Augment	Ongoing Augment
Description	Supporting Rationale		Potential Alternative Funding Sources		Prioritization Criteria
1	EOPS	Personnel			$0.00	$317,730.00
Hire two full-time tenure-track EOPS Counselors to replace retiring counselors ($158,865 per counselor)	EOPS program participation numbers are holding steady in spite of the overall student decline the college is experiencing.				Addressing Health/Life/Safety issues Maintaining ongoing operations at current levels (excludes grants) Implementing the 2019-2020 Strategic Direction Priorities Meeting Vision for Success Goals Implementing Guided Pathways: a. Strategic Scheduling; b. Hobsons Starfish Closing Equity Gaps Meeting enrollment targets Meeting student achievement goals (Vision for Success Goals) Fostering a Culture of Inclusiveness Strengthening Professional Development Enrollment growth and improvement in student outcomes and student equity Addressing Program Review Recommendations Implementing AB 705
2	EOPS	Personnel			$0.00	$65,588.00
Hire one additional full-time Special Programs Clerk	Hire an additional Special Program Clerk (Range 18) due to increase in programs and student participation.				Addressing Health/Life/Safety issues Maintaining ongoing operations at current levels (excludes grants) Meeting Vision for Success Goals Closing Equity Gaps Meeting enrollment targets Meeting student achievement goals (Vision for Success Goals) Fostering a Culture of Inclusiveness Strengthening Professional Development Enrollment growth and improvement in student outcomes and student equity Implementing the 2019-2020 Strategic Direction Priorities Addressing Program Review Recommendations
3	EOPS	Equipment			$24,000.00	$0.00
Upgrated Computers for Staff and Lab, Copies/Scanner/Fax Machine, Printer	9 upgraded computers are needed in the EOPS Computer Lab to replace the computers IT said were out-dated. 9 upgraded computers for EOPS Staff. 1 Copier/Scanner Fax Machine for EOPS Front Office 1 Printer (Black/White with Duplex Capability)		Technology Fee		Enrollment growth and improvement in student outcomes and student equity Maintaining ongoing operations at current levels (excludes grants) Implementing the 2019-2020 Strategic Direction Priorities Meeting Vision for Success Goals Addressing Program Review Recommendations Addressing Health/Life/Safety issues Implementing AB 705 Implementing Guided Pathways: a. Strategic Scheduling; b. Hobsons Starfish Closing Equity Gaps Meeting enrollment targets Meeting student achievement goals (Vision for Success Goals) Fostering a Culture of Inclusiveness
4	EOPS	Equipment			$0.00	$2,400.00
Leased Copy Machine	Program increase and student participation requires a leased copy machine in our front office.				Enrollment growth and improvement in student outcomes and student equity Maintaining ongoing operations at current levels (excludes grants) Implementing the 2019-2020 Strategic Direction Priorities Meeting Vision for Success Goals Addressing Program Review Recommendations Implementing AB 705 Implementing Guided Pathways: a. Strategic Scheduling; b. Hobsons Starfish Closing Equity Gaps Meeting enrollment targets Meeting student achievement goals (Vision for Success Goals) Fostering a Culture of Inclusiveness