2019-20 Unit Plan
Vice President of Student Services

Mission Statement

Student Services shares the College�s educational mission by promoting students� success both in the classroom and in meeting their educational and career objectives. To accomplish this goal, Student Services� programs provide essential and comprehensive services for student outreach, retention, and transition. 


Program Description

The Office of the Vice President for Student Services coordinates and provides direction and leadership to the College's Student Services programs.

Student Learning/Administrative Unit Outcomes (Optional)


        

Standards/Goals for Student Achievement (Instruction Departments) (Optional)


        

Standards/Goals for Student Achievement (All Other Departments) (Optional)


        

Strategic Direction (Optional)


        

Program Review (Optional)

NA


Department Goals

The Vice President for Student Services Office will:


Future Development Strategies

Strategy 1 - Provide Consistent Support and Direction for All Student Services Departments

Ensure that the Student Services programs have the resources and support needed to meet their missions and to accomplish the objectives in the Strategic Direction to the maximum extent possible given the financial resources provided by the state and the District.


Initiatives
  • Modeling Sustainability
  • Enhancing a Culture of Completion and Goal Achievement
  • Supporting Student, Faculty and Staff Success
  • Using Data-Informed Processes for Continuous Improvement
  • Maximizing Resources to Support Student Learning
  • Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

The Vice President for Student Services meets with his Leadership and Management Teams on a regular basis to identify and address issues and concerns, help guide and provide support, keep team members up to date on new legislation and District priorities and/or challenges.

The Vice President for Student Services Office provides support to staff, faculty, and students to help ensure a safe learning environment for all.

 


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No
Supports Meeting Standards and Goals for Student Achievement: Yes
Improving Student Achievement: No
Addressing Strategies Identified by the Department Learning Outcomes Reports: No
Addressing Outstanding Program Review Recommendations: No
Supporting the College's Strategic Direction and Priorities: No

Strategy 2 - Customer Service

The Vice President for Student Services Office strives to provide exemplary customer service to students, faculty, and staff.

 


Initiatives
  • Modeling Sustainability
  • Enhancing a Culture of Completion and Goal Achievement
  • Supporting Student, Faculty and Staff Success
  • Using Data-Informed Processes for Continuous Improvement
  • Maximizing Resources to Support Student Learning
  • Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

To help ensure students are as successful as they can be, the Vice President for Student Services Office will do the following.

  • Continue to strive to provide exemplary customer service to students, faculty, and staff.
  • Continue to build and maintain relationships with Student Services departments.
  • Provide support to ensure that the final stages of implementation of the online Title IX training for all students, faculty, and staff is completed.

Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: Yes
Supports Meeting Standards and Goals for Student Achievement: Yes
Improving Student Achievement: No
Addressing Strategies Identified by the Department Learning Outcomes Reports: No
Addressing Outstanding Program Review Recommendations: No
Supporting the College's Strategic Direction and Priorities: No

Requested Non-Financial Resources

None

Current Financial Resources

None

Augmentation Requests

Original Priority Program, Unit, Area Resource Type Account Number Object Code One Time Augment Ongoing Augment
Description Supporting Rationale Potential Alternative Funding Sources Prioritization Criteria
1 Vice President for Student Services Operating Expenses 11.000.700.1.645000 55100 $0.00 $4,000.00
Diploma Production Diploma production (initial and reprints) is a very time intensive task. The Vice President's Office researched outsourcing the production of our diplomas in Spring/Fall 2018. A company was selected that enabled us to have diploma templates created and maintained that are industry standard. Further, this company ensures that each diploma printed is exemplary - no flaws! This has saved the Office of the Vice President's staff numerous hours of staff time.
  • Meeting student achievement goals
  • Improving Processes: a. Data and Reporting; b. Internal Communications
  • Maintaining ongoing operations at current levels (excludes grants)
  • Meeting Standards and Goals for Student Achievement
2 Vice President for Student Services Personnel 11.099.700.1.645000 52368 $40,000.00 $0.00
Student Assistants for Various Student Services Departments Student Assistant help is needed in various Student Services' Departments in order to help provide exemplary customer service to students, staff, and faculty.
  • Maintaining ongoing operations at current levels (excludes grants)
  • Meeting Standards and Goals for Student Achievement
  • Implementing AB 705
  • Closing Equity Gaps
  • Meeting student achievement goals
  • Fostering a Culture of Inclusiveness
  • Improving Processes: a. Data and Reporting; b. Internal Communications
8/2/23