2019-20 Unit Plan
EOPS/CARE

Mission Statement

To increase access, retention and completion of those students who are economically and educationally disadvantaged.

Program Description

The Extended Opportunity Program & Service (EOPS) & Cooperative Agencies Resources for Education (CARE) programs offer services designed to meet the educational needs of students handicapped by ï¿½language, social and economic disadvantages by providing services that focus on access, retention and transition support programs.

The EOPS Program will have the following program components/ functions include:
A.  Program administration and support, disseminate information and program eligibility determination.
B.  Outreach, Orientation, and Registration Component that includes recruitment and services such as EOPS program orientation, priority registration assistance, etc.
C.  Instructional Development and Services Component that includes curriculum and course development, tutoring, and a book service program.
D.  Counseling Services Component that includes academic, transfer, career/vocational and personal counseling and academic progress monitoring.
E.  Activities include child care reimbursements, workshops, field trips, coordination/liaison with schools and community agencies, support of cultural enrichment activities, and academic recognition.
F.  Direct Aid Service Component that includes:
 - grants;
 - loans;
 - high cost major funds;
 - EOPS Work-Study;
 - cover AB 540 fees and 
 - financial aid coordination.
G.  Staff Development and Training Component that includes program staff development and college in-service functions.

Student Learning/Administrative Unit Outcomes (Optional)

EOPS is in process of developing SLO's.

Standards/Goals for Student Achievement (Instruction Departments) (Optional)

n/a

Standards/Goals for Student Achievement (All Other Departments) (Optional)

Strategic Direction (Optional)

EOPS is in the process of developing.

Program Review (Optional)

In response to student demand and the recommendation on behalf of the Program Review team to increase hours at the Chico Center (CHC), math tutoring was added in 2014-15. In 2015-16, hours have been increased and the instructional aide assigned to the EOPS POWER Center is providing math tutoring at the CHC.

Department Goals

EOPS has the following goals for the upcoming year:

Hire two full-time tenure-track EOPS Counselors;
Purchase new Conference Room Technology;
Development of a peer advising/student embassador program and
Enhance Power Center services and
Reclassify front office staff and hire additional Special Program Clerk.

Future Development Strategies

Strategy 1 - Hire two full-time tenure-track EOPS Counselors

Increase retention and success of the student population served by EOPS.

Initiatives

Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

A large percentage of the students served by EOPS are identified on the Student Equity dashboard as being disproportionately impacted. Additional Counselors are needed to serve additional students.

Supporting Rationale Alignment
Supports Previous Program Review Recommendations: Yes
Supports Changes from Student Learning Outcomes Assessment: No
Supports Meeting Standards and Goals for Student Achievement: Yes
Improving Student Achievement: Yes
Addressing Strategies Identified by the Department Learning Outcomes Reports: No
Addressing Outstanding Program Review Recommendations: No
Supporting the College's Strategic Direction and Priorities: Yes

Strategy 2 - Purchase New Conference Room Technology

Upgrade to smart classroom technology in the EOPS conference room.

Initiatives

Modeling Sustainability
Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

The EOPS conference room is used by many groups for teleconferences, workshops and trainings. The technology in that room has not been upgraded since we have been in this building and is cumbersom to use. There is no audio within the technology so the speaker phone on the wall has to be used making it difficult to hear and respond during trainings and presentations.

Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No
Supports Meeting Standards and Goals for Student Achievement: Yes
Improving Student Achievement: Yes
Addressing Strategies Identified by the Department Learning Outcomes Reports: No
Addressing Outstanding Program Review Recommendations: No
Supporting the College's Strategic Direction and Priorities: Yes

Strategy 3 - Development of a Peer Advising/Student Ambassador Program

Develop a program to serve students and assist them with resources, track progress, and outreach and recruitment. Follow-up with graduates and establish a legacy of our EOPS graduate students.

Initiatives

Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Using Data-Informed Processes for Continuous Improvement
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

This will help illustrate the success of the program and validate services. Could be used to justify additional funding. Develop an EOPS scholarship fund.

Strategy 4 - Enhance Power Center Services

Expand services to support AB 705, Guided Pathways and tutoring at the Glenn County Center. Obtain computers through the Power Center.

Initiatives

Enhancing a Culture of Completion and Goal Achievement
Supporting Student, Faculty and Staff Success
Using Data-Informed Processes for Continuous Improvement
Maximizing Resources to Support Student Learning
Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

EOPS students need additional English, math and other GE courses at the Glenn County Center which is currently offered only one day each week through CAS. Prepares students academically.

Strategy 5 - Reclassify front office staff and hire additional Special Program Clerk

Reclassify two Special Programs Clerks (Range 18) to Program Assistants (Range 29) and hire additional Special Program Clerk due to restructuring of front office after the retirement of the EOPS Supervisor.

Supporting Rationale

Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No
Supports Meeting Standards and Goals for Student Achievement: No
Improving Student Achievement: No
Addressing Strategies Identified by the Department Learning Outcomes Reports: No
Addressing Outstanding Program Review Recommendations: No
Supporting the College's Strategic Direction and Priorities: No

Requested Non-Financial Resources

Additional space is needed to move the Power Center from CAS to be near EOPS (formerly where TRIO used to be located);
Collaborate with Student Success Services;
Promote students applying for scholarships;
Collaborate with CAFYES and
Additional marketing of program to increase funding.

Current Financial Resources

2018-2019 Funding:

EOPS $1,359,686

CARE $ 324,626

District $ 223,165

Total $1,907,477

*As defined by the CCCCO, a minimum of $127,813 of our state allocation must be used to meet the required book support component of the program.

Augmentation Requests

Original Priority	Program, Unit, Area	Resource Type	Account Number	Object Code	One Time Augment	Ongoing Augment
Description	Supporting Rationale		Potential Alternative Funding Sources		Prioritization Criteria
1	EOPS	Personnel			$0.00	$317,730.00
Hire two full-time tenure-track EOPS Counselors ($158,865 per counselor)	EOPS program participation numbers are holding steady in spite of the overall student decline the college is experiencing.		Student Equity and Achievement Program		Addressing Health/Life/Safety issues Maintaining ongoing operations at current levels (excludes grants) Implementing the 2019-2020 Strategic Direction Priorities Meeting Standards and Goals for Student Achievement Implementing Guided Pathways: a. Strategic Scheduling; b. Hobsons Starfish Closing Equity Gaps Meeting enrollment targets Meeting student achievement goals Fostering a Culture of Inclusiveness Strengthening Professional Development
2	EOPS	Personnel			$0.00	$25,073.00
Reclassify Special Program Clerks to Program Assistants	Reclassify two Special Program Clerks (Range 18) to Program Assistants (Range 29) due to not re-hiring an EOPS Supervisor.				Addressing Health/Life/Safety issues Implementing the 2019-2020 Strategic Direction Priorities Meeting Standards and Goals for Student Achievement Maintaining ongoing operations at current levels (excludes grants) Closing Equity Gaps Meeting enrollment targets Meeting student achievement goals Fostering a Culture of Inclusiveness Improving Processes: a. Data and Reporting; b. Internal Communications
3	EOPS	Personnel			$0.00	$65,588.00
Hire additional full-time Special Program Clerk	Hire an additional Special Program Clerk (Range 18) due to not re-hiring EOPS Supervisor and restructuring of the front office functions.		Student Equity and Achievement Program		Addressing Health/Life/Safety issues Maintaining ongoing operations at current levels (excludes grants) Meeting Standards and Goals for Student Achievement Closing Equity Gaps Meeting enrollment targets Meeting student achievement goals Fostering a Culture of Inclusiveness Strengthening Professional Development
4	EOPS	Equipment			$35,000.00	$0.00
EOPS Conference Room Technology Upgrade	The technology in the conference room has not been upgraded since the building was put into use. The current system is cumbersome and does not include audio so the speaker phone on the wall has to be used making it difficult to hear and to respond to presenters.		Student Equity and Achievement Program Technology Fee		Meeting Standards and Goals for Student Achievement Addressing Health/Life/Safety issues Maintaining ongoing operations at current levels (excludes grants) Closing Equity Gaps Meeting enrollment targets Meeting student achievement goals Fostering a Culture of Inclusiveness