2016-17 Unit Plan
Chico Center

Mission Statement

Butte College provides quality education, services , and workforce training to students who aspire to become productive members of a diverse, sustainable, and global society. We prepare our students for life-long learning through the mastery of basic skills, the achievement of degrees and certificates, and the pursuit of career and transfer pathways. 

Program Description

The Chico Center offers day, evening and distance education classes for the community. The Chico Center offers a broad range of student services including admissions, registration, counseling, financial aid, an open computer lab, satellite CAS lab, student lounge, bookstore, and cafe. The Library and Support Services Center offers test proctoring, media and technical support, textbook circulation, reference assistance, group study rooms, and assisted technology for DSPS. 

The Butte College Glenn Center serves a diverse population from the Glenn County area.
Beginning January of 2014, a concentrated effort was made to expand course offerings, boost enrollment, and increase student services to better serve the students of the area. The Glenn Center is open Monday through Thursday, and provides student services to include admission, assessment, counseling, orientation, registration services and financial aid. Also, DSPS counseling and assisted technology is available at the GCC. Within the last year, CAS services have expanded to include workshops and tutoring. The Center also provide test proctoring. Students can obtain all of the General Education needed for transfer at the center, with a single exception which can be met online. Several career and technical pathways prerequisites can also be met at the GCC. 


Accountability for Previously Funded Items


Accountability Item 1

Security for HR Office and Chico Center


Amount: 60000.00
Used For Intended Purpose: Yes
Benefit

At this time the college has approved spending a portion of the funds on connecting the emergency broadcast system used on the main campus to both GCC and CHC.   However, the remainder of the funds have not been used and we are still waiting on quotes to upgrade security for the CHC. It is estimated the remaining funds will not be enough to cover both projects for HR and CHC.



Accountability Item 2

Mobile Computer Lab at CHC


Amount: 23250.00
Used For Intended Purpose: Yes
Benefit

This purchase has not yet been delivered but we imagine it to allow for more lab opportunities at the CHC in which we currently have limited lab space while demand is ever-increasing.



Accountability Item 3

Tutoring Services at Glenn Center

 

 


Amount: 1000.00
Used For Intended Purpose: Yes
Benefit

The students of Glenn County are seeing the benefits of a CAS presence at the GCC. Continued support from faculty will help the program grow. We anticipate greater participation with each semester. Given the Accreditation Report, and the District's prioritization of tutoring services as related to the Centers, students will have the same opportunities as those attending both Main and CHC campuses.



Student Learning/Administrative Unit Outcomes

  1. The Chico, Glenn and Skyway Centers are satellites which support instruction and student services. Student populations continue to benefit from the outlying centers as they are close in proximity to housing and community. Courses/programs meet students educational needs with both transferable classes and vocational education pathways.  The administration strive to offer equal services at the outlying centers that are offered on the main campus so students can obtain all services at any location.

Standards/Goals for Student Achievement (OSLED Departments)

N/A


Standards/Goals for Student Achievement (All Other Departments)

The Chico, Glenn and Skyway Centers support the college's student achievement standards by providing the location for a myriad of classrooms and the offering of support services for Butte College students. This directly supports students success for transfer, associate degrees, and certificates of achievement.


Strategic Direction

Connection
The Chico and Glenn Centers continue to collaborate with the appropriate Department Chairs to meet K-12 student expectations; offer curriculum which aligns itself with K-12 standards as well as to prepare students for success at the college level. We continue to promote the concurrent enrollment efforts as well as efforts with dual enrollment options. The Glenn Center specifically, is in the very early stages of determining the possibility of a College Connection program for Glenn students. To date, both Willows and Hamiliton High Schools support the idea and look forward to collaborating further.

Entry
Through Student Services, both the Chico and Glenn Centers continue to increase general counseling services to ensure students are effectively advised and have a Student Ed Plan in place. Assessment, EOP&S, DSP&S, Admissions and Records and Financial Aid services are available at both Centers. Specific to Glenn, we look to expand Financial Aid services for the 2016-17 academic year.

ESL programs continue to expand at both locations with a full compliment of courses and activities which encourage participate, growth and eductional advancement.

Strategic Scheduling
The Chico Center offers a full schedule of courses, and in most cases occupy classrooms continually from 8a to 9:30p.
Beginning January of 2014, a concentrated effort was made to expand course offerings and boost enrollment at the Glenn Center. A student demand projection was made, and presented to the appropriate Department Chairs for approval, and then onto the Scheduling Center for implementation. We're now offering more courses in mathematics, offer more transfer course options and look to increase the Child Development program to meet the child care provider needs of the area.

Student Engagement
The Chico and Glenn Centers continue to improve website information delivery systems. The Glenn Center, in particular, has developed a Facebook page where information is posted to daily. This includes information regarding counseling services, financial aid counseling, important dates for adding and dropping courses and current events such as lectures, tutoring, workshops and athletics.


Program Review

The Chico Center and Glenn County Centers participate in the an annual unit plan process which is the Administrative Program Review.


Department Goals

Future development and goals of the Chico and Glenn Centers support the six strategic initiatives set forth by the District.

The CHC will continue its dedication to the educational experience and improvement through ongoing planning and assessment. A continued focus to ensure the safety of staff, students, and faculty by increasing precautionary measures and surveillance.

For the Glenn Center, continue to increase the number of transfer level courses, research area needs in terms of vocational education, continue efforts to determine the viability of a College Connection program and dual enrollment possibilities, and expanding tutoring services to include a dedicated space and daily presence of services. In addition, persue the increase of security and surveillance to ensure the well being of staff, students and faculty.


Future Development Strategies

Strategy 1 - Chico Center Front Counter Courtesy Glass

Install courtesy glass partitions to increase flow, reduce noise and provide privacy while maintaining a welcoming, customer friendly aesthetic.

 

 


Initiatives
  • Supporting Student, Faculty and Staff Success
  • Maximizing Resources to Support Student Learning

Supporting Rationale

With the ever-increasing number of students and visitors to the Chico Center, the front counter space would benefit from a modification to increase flow, reduce noise, and provide a bit of privacy. This, while maintaining an inviting space and professional appearance.

Courtesy glass partitions would successfully create a private space along the service counter. The idea is for the partitions to be translucent (tinted or frosted). Installing the partitions would give students a visual cue as to where along the service desk to seek assistance with their needs (i.e., general information, financial aid, counseling, and admission and records). In so doing, the volume of students, especially during peak times, would flow much more readily, thus increasing efficiency.

The customer service counter is both an informational and transaction-based work area where information is shared and/or transactions occur between people on both sides of a work surface. The installation of the courtesy partitions would lend itself to offering a more private, secure experience for staff, students and faculty.

Courtesy partitions would assist in the lowering of noise levels for staff. As students are in between classes or gather in the lobby area it becomes increasingly difficult to hear one another, the caller on the line, and students at the counter needing assistance. The partitions would serve as a blocker for lobby noise.  

Given the space of the CHC lobby/common area, we do have issues with loitering. Students, faculty, and staff gather at the counter to visit, vent, and hold discussions as well as use the space to rest their belongings; this has been cause for concern.  The partitions would provide a professional aesthetic while detracting individuals from lingering, allowing staff to better provide services.

The partitions also mount and demount dependent on need, and are easily replaced if broken.

 


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 2 - Chico Center Clerk II Increase to 100% for 12 Months

Return the Chico Center Clerk II position from 90% for 12 months to 100% for 12 months.


Initiatives
  • Supporting Student, Faculty and Staff Success
  • Maximizing Resources to Support Student Learning

Supporting Rationale

Reorganization

  • The Chico Center went through a staff reorganization six years ago where a Secretary I position was eliminated, this reduced our front counter staff to one daytime position
  • The Clerk II position had been reduced to 11 months during the 11/12 year with all district secretaries. The position has since been vacated, filled, and then reassigned to 90% for 12 months as of 7/1/13 in an attempt to provide improved coverage at the front counter

 Rationale

  • This is the only frontline Chico Center "receptionist" position remaining
  • This position serves a critical role as the initial contact for students, faculty, and the general public seeking College services and information
  • This position is crucial in assisting a significant number of faculty at the Chico Center with their daily and ongoing instructional support needs
  • This position serves as daily backup support for the counseling Student Services Assistant position
  • Since this position has been reduced, the Chico Center has had to use Student Assistants at the counter during non-covered times between the Clerk II day shift and the Clerk I evening shift
  • Since this position has been reduced, it has had an impact on the roles of the front counter A&R staff and the Student Services Assistant positions
  • Returning this position back to its original 100% for 12 months would greatly increase the morale of the Student Services counter personnel who have felt the effects of the non-covered time

Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 3 - Chico Center Interior Repaint

Repaint interior hallways and corridors of the Chico Center.


Initiatives
  • Enhancing a Culture of Completion and Academic Achievement
  • Supporting Student, Faculty and Staff Success

Supporting Rationale

The Chico Center building is eleven years old and is in need of an interior paint job. This estimate is for the hallways and corridors at this time which will help maintain and enhance a clean looking environment in which folks learn and work.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 4 - Chico Center Classroom Lab Chair Replacement

Replace classroom computer lab chairs.


Initiatives
  • Enhancing a Culture of Completion and Academic Achievement
  • Supporting Student, Faculty and Staff Success

Supporting Rationale

The Chico Center is ten years old and so is much of the equipment and furniture within it. The classroom computer lab chairs are used daily year-round and are in need of replacement. Broken chairs have been replaced as needed during this time but we know that many more are on the verge of needing replacement soon.

This is instructional furniture for primary use by students in instructional programs.

There are four computer labs with approximately a total of 124 chairs.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 5 - Flat Screen TV Monitor

A flat screen monitor like those used at GCC and in numerous locations on the main campus would promote all services provided to students at the CHC and other locations. It will also promote events and publicize deadlines.


Initiatives
  • Supporting Student, Faculty and Staff Success
  • Enhancing a Culture of Inclusiveness

Supporting Rationale

The TV would be a marketing tool to promote Students Services and timelines around enrolling in classes. It would also highlight dates of events, trainings, etc.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 6 - Alternative Fuels at Skyway Center

The vacant 6000 square feet at Skyway Center would best be used to enhance the space for the Auto Program to expand the alternative fuels offerings possibly developing a certification program. The program would be able to offer community education classes around alternative fuels and implement an accelerated schedule. 


Initiatives
  • Modeling Sustainability
  • Enhancing a Culture of Completion and Academic Achievement
  • Supporting Student, Faculty and Staff Success
  • Maximizing Resources to Support Student Learning

Supporting Rationale

This additional space would increase FTES and bring additional revenue to the college. It would also increase retention rates of auto students.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: Yes
Supports Changes from Student Learning Outcomes Assessment: Yes

Strategy 7 - Chico Center Carpet Replacement

Replace carpeting at the front counter reception area and offices.


Initiatives
  • Supporting Student, Faculty and Staff Success

Supporting Rationale

The Chico Center building is eleven years old and is in need of carpet replacement throughout. This estimate is for the front counter reception area (CHC122) and offices (CHC123, 133, 135, and 136) to enhance and portray a clean and well maintained environment in which folks learn and work.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 8 - Convert GCC 105 and 106 to KIN Lab

Incorporate KIN classes at the Glenn Center


Initiatives
  • Enhancing a Culture of Completion and Academic Achievement
  • Supporting Student, Faculty and Staff Success
  • Maximizing Resources to Support Student Learning

Supporting Rationale

The Glenn Center currently does not offer any KIN courses on site.

GCC 105 and 106 are separated only by a partition which leaves one of the spaces (105) virtually unusable. Given the expasion of the GCC in 2012 to include the second floor, converting the GCC 105/106 space to house Yoga and Stability Ball courses would expand the offerings currently available in Glenn County and make better use of GCC space.

With this, it's hoped to lessen our contract with Orland High School, from two KIN classes to one, thus reducing the rental fees.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 9 - Defibrillator for Glenn Center

Purchase Automated External Defibrillator (AED)


Initiatives
  • Supporting Student, Faculty and Staff Success

Supporting Rationale

The Glenn Center is without direct emergency medically trained support. If a student were to have a serious medical emergency, the GCC is extremely underprepared. Calling 911 is necessary, but first responder time could take too long. To purchase an AED, and the necessary training component would allow the Glenn Center faculty, staff and students to respond immediately to a cardiac emergency. 


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 10 - Chico Center/Skyway Center Increase Custodial Support

Custodial Support for the CHC/Skyway Centers


Initiatives
  • Supporting Student, Faculty and Staff Success

Supporting Rationale

With the added foot traffic Contract Education, SBDC and sections of regular education at the Skyway Center, additional custodial services are needed to ensure both the CHC and the Skyway Centers are kept to standards.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 11 - Security and Surveillance Enhancement at the CHC

Improve, Upgrade and Maintain a Secure Environment with Additional Cameras and Monitors


Initiatives
  • Supporting Student, Faculty and Staff Success

Supporting Rationale

Currently, the District has approved spending funds on connecting the Emergency Broadcast System used on campus to both the CHC and GCC. Additional funds are needed to upgrade security for the CHC.

Increasing surveillance with cameras and monitors is core to the capability to view surroundings both internal and external. In so doing, these elements are key in early warning and defensive posturing to protect students, staff and faculty. Surveillance cameras which are visible to the public mitigate the concept of anonymity and will increase transparency in and around the facility.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 12 - CHC Artwork Display

Purchase shelving, cabinets and frames to display Butte College student artwork in the Chico Center Library.


Initiatives
  • Supporting Student, Faculty and Staff Success
  • Enhancing a Culture of Inclusiveness

Supporting Rationale

Butte College student artwork is displayed at both Main Campus and Glenn Center locations. By purchasing the necessary frames, shelving and cabinets student artwork can be displayed at the Chico Center, as well.


Supporting Rationale Alignment
Supports Previous Program Review Recommendations: No
Supports Changes from Student Learning Outcomes Assessment: No

Requested Non-Financial Resources

Current Financial Resources

The Centers' budget are the only source of guaranteed funds for the Chico and Glenn Centers. However, facilities will often cover some of the repairs and upgrades to the Centers when they can or use safety funds when applicable. In the past, Enrollment Management funds have covered some items such as monitors to enhance outreach and marketing. Also, student equity is currently supporting tutoring services and CAS services in Glenn. We would like to see the Campus purchase a web based room request and event scheduling software application to assist with managing room usage and reservations at the Chico, Glenn and Skyway Centers.

Augmentation Requests

Original Priority Program, Unit, Area Resource Type Account Number Object Code One Time Augment Ongoing Augment
Description Supporting Rationale Potential Alternative Funding Sources Prioritization Criteria
1 Chico Center Personnel 11.000.420.3.601000 52120 $0.00 $4,270.00
Increase the Chico Center Clerk II position from 90% for 12 months to 100% for 12 Months. REORGANIZATION • The Chico Center went through a staff reorganization five years ago where a Secretary I position was eliminated, this reduced our front counter staff to one daytime position • The Clerk II position had been reduced to 11 months during the 11/12 year with all district secretaries. The position has since been vacated, filled, and then reassigned to 90% for 12 months as of 7/1/13 in an attempt to provide improved coverage at the front counter ~Rationale • This is the only frontline Chico Center "receptionist" position remaining • This position serves a critical role as the initial contact for students, faculty, and the general public seeking College services and information • This position is crucial in assisting a significant number of faculty at the Chico Center with their daily and ongoing instructional support needs • This position serves as daily backup support for the counseling Student Services Assistant position • Since this position has been reduced, the Chico Center has had to use Student Assistants at the counter during non-covered times between the Clerk II day shift and the Clerk I evening shift • Since this position has been reduced, it has had an impact on the roles of the front counter A&R staff and the Student Services Assistant positions • Bringing this position back to its original 100% for 12 months would greatly increase the morale of the Student Services counter personnel who have felt the effects of the non-covered time
  • Resolving health, life, and safety issues
  • Maintaining core programs and services
  • Improving support services to meet demands for online students and students attending at off-campus centers
2 Chico Center Facilities 11.000.420.3.601000 55620 $35,000.00 $0.00
Install courtesy glass partitions to increase flow, reduce noise and provide privacy while maintaining a welcoming, customer friendly aesthetic. With the ever-increasing number of students and visitors to the Chico Center, the front counter space would benefit from a modification to increase flow, reduce noise, and provide a bit of privacy. This, while maintaining an inviting space and professional appearance. Courtesy glass partitions would successfully create a private space along the service counter. The idea is for the partitions to be translucent (tinted or frosted). Installing the partitions would give students a visual cue as to where along the service desk to seek assistance with their needs (i.e., general information, financial aid, counseling, and admission and records). In so doing, the volume of students, especially during peak times, would flow much more readily, thus increasing efficiency. The customer service counter is both an informational and transaction-based work area where information is shared and/or transactions occur between people on both sides of a work surface. The installation of the courtesy partitions would lend itself to offering a more private, secure experience for staff, students and faculty. Courtesy partitions would assist in the lowering of noise levels for staff. As students are in between classes or gather in the lobby area it becomes increasingly difficult to hear one another, the caller on the line, and students at the counter needing assistance. The partitions would serve as a blocker for lobby noise. Given the space of the CHC lobby/common area, we do have issues with loitering. Students, faculty, and staff gather at the counter to visit, vent, and hold discussions as well as use the space to rest their belongings; this has been cause for concern. The partitions would provide a professional aesthetic while detracting individuals from lingering, allowing staff to better provide services. The partitions also mount and demount dependent on need, and are easily replaced if broken.
  • Resolving health, life, and safety issues
  • Maintaining core programs and services
  • Improving support services to meet demands for online students and students attending at off-campus centers
3 Chico Center Facilities 11.000.420.3.601000 55612 $0.00 $0.00
Security and Surveillance Enhancement at the CHC Currently, the District has approved spending funds on connecting the Emergency Broadcast System used on campus to both the CHC and GCC. Additional funds are needed to upgrade security for the CHC. Increasing surveillance with cameras and monitors is core to the capability to view surroundings both internal and external. In so doing, these elements are key in early warning and defensive posturing to protect students, staff and faculty. Surveillance cameras which are visible to the public mitigate the concept of anonymity and will increase transparency in and around the facility.
  • Scheduled Maintenance (Facilities)
  • Resolving health, life, and safety issues
  • Improving support services to meet demands for online students and students attending at off-campus centers
4 Skyway Center Facilities $10,000,000.00 $0.00
Funds to build out 6000 square feet to support alternative fuels expansion and accelerated schedule The space would allow for increased FTES by adding classes, certifications, community training and accelerated schedule which would get students through the program faster which will also increase retention.
  • Maintaining core programs and services
  • Addressing a shortfall identified during Student Learning (or administrative unit) Outcomes Assessment
  • Supports Previous Program Review Recommendations
  • Directly supporting meeting department standards/goals for student achievement and/or supporting the college in meeting its student achievement standards and/or goals
  • Placing students appropriately, advising them effectively, and ensuring that they have educational plans
  • Reaching the Sustainable Continuous Quality Improvement level on the implementation of Student Learning Outcomes
  • Evaluating standards and goals for course success, retention, degree achievement, certificate completion, transfer, and credentialing annually
  • Using data, research and collaborative efforts among divisions and departments to develop projections of student demand, or appropriate course offerings, locations, and modalities
5 Chico Center Facilities 11.000.420.3.601000 55620 $13,271.00 $0.00
Replace carpeting at the front counter reception area and offices. The Chico Center building is eleven years old and is in need of carpet replacement throughout. This estimate is for the front counter reception area (CHC122) and offices (CHC123, 133, 135, and 136) to enhance and portray a clean and well maintained environment in which folks learn and work.
  • Resolving health, life, and safety issues
  • Improving support services to meet demands for online students and students attending at off-campus centers
6 Chico Center Equipment 11.000.420.3.601000 56410 $62,000.00 $0.00
Replace classroom computer lab chairs. The Chico Center is eleven years old and so is much of the equipment and furniture within it. The classroom computer lab chairs are used daily year-round and are in need of replacement. Broken chairs have been replaced as needed during this time but we know that many more are on the verge of needing replacement soon. This is instructional furniture for primary use by students in instructional programs. There are four computer labs with approximately a total of 124 chairs (one dedicated to ENGR).
  • Career and Technical Education - Perkins
  • Scheduled Maintenance (Facilities)
  • Student Equity
  • Resolving health, life, and safety issues
  • Improving support services to meet demands for online students and students attending at off-campus centers
  • Directly supporting meeting department standards/goals for student achievement and/or supporting the college in meeting its student achievement standards and/or goals
  • Maintaining core programs and services
7 Chico Center Facilities 11.000.420.3.61000 56411 $1,400.00 $0.00
TV monitor in CHC lobby TV monitor would serve as a communication device highlighting deadlines for enrollment and services available to students as well as upcoming events.
  • Student Support Services Program (SSSP)
  • Technology Fee
  • Improving support services to meet demands for online students and students attending at off-campus centers
8 Chico Center Facilities 11.000.420.3.601000 55620 $25,000.00 $0.00
Repaint interior hallways and corridors of the Chico Center. The Chico Center building is eleven years old and is in need of an interior paint job. This estimate is for the hallways and corridors at this time which will help maintain and enhance a clean looking environment in which folks learn and work.
  • Scheduled Maintenance (Facilities)
  • Resolving health, life, and safety issues
  • Improving support services to meet demands for online students and students attending at off-campus centers
9 Glenn Center Equipment 11.000.410.7.601000 55612 $5,000.00 $0.00
Convert GCC 105 and 106 to KIN Lab GCC 105 and 106 are separated only by a partition which leaves one of the spaces (105) virtually unusable. Given the expansion of the GCC in 2012 to include the second floor, converting the GCC 105/106 space to house Yoga and Stability Ball courses would expand the offerings currently available in Glenn County and make better use of GCC space. Monies would cover costs for equipment, storage and sound system. With this, it's hoped to lessen our contract with Orland High School, from two KIN classes to one, thus reducing the rental fees.
  • Instructional Equipment
  • Maintaining core programs and services
  • Directly supporting meeting department standards/goals for student achievement and/or supporting the college in meeting its student achievement standards and/or goals
10 Glenn Center Equipment 11.000.410.7.601000 55612 $4,600.00 $0.00
Purchase AED (defibrillator) for Glenn Center The Glenn Center is without direct emergency medically trained support. If a student were to have a serious medical emergency, the GCC is extremely underprepared. Calling 911 is necessary, but first responder time could take too long. To purchase an AED, and the necessary training component would allow the Glenn Center faculty, staff and students to respond immediately to a cardiac emergency.
  • Resolving health, life, and safety issues
11 Chico Center/Skyway Center Personnel 11.000.420.3.601000 52120 $0.00 $15,613.00
Custodial Support, Part-Time/20 hrs. Week/Eleven Months With the increased utilization of the Skyway Center by Contract Ed, SBDC and the College's regular education programs, additional custodial support is needed to maintain adequate care of the facility. Currently, custodial staff is split between the CHC and SC.
  • Scheduled Maintenance (Facilities)
  • Resolving health, life, and safety issues
  • Maintaining core programs and services
12 Chico Center Library Equipment 11.000.420.3.601000. 55612 $5,000.00 $0.00
Shelving, Cabinetry, Frams Both the Main Campus and Glenn Centers have student artwork displayed throughout their respective locations. Purchasing the equipment necessary to do the same at the CHC, would benefit aesthetically as well as promote student achievement.
  • Student Equity
  • Resolving health, life, and safety issues
  • Directly supporting meeting department standards/goals for student achievement and/or supporting the college in meeting its student achievement standards and/or goals